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Privacy Policy
 

EquiEvolve Privacy Policy

Effective Date: 16 October 2024

At EquiEvolve, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

EquiEvolve is a trading name of Sonya Brotherton whe creates fitness and wellness programmes designed for female horse riders over 40. Our website is located at equievolve.com. For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Sonya Brotherton of EquiEvolve, 272 Bridge Road, Swanwick, Hampshire,  Email equievolve@gmail.com

2. Information We Collect

We may collect and process the following personal data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, and any other information you provide when registering for our services or making a purchase.

  • Transaction Information: Details about your purchases, payment information, and other related information.

  • Technical Information: Internet Protocol (IP) address, browser type, version, time zone settings, operating system, and platform.

  • Usage Data: Information about how you use our website and services, including tracking cookies and analytics.

3. How We Use Your Data

We use your personal data to:

  • Provide and manage your access to our website and services.

  • Process your purchases and manage your account.

  • Communicate with you regarding updates, offers, or customer service queries.

  • Improve our website, services, and marketing strategies.

  • Comply with legal obligations and prevent fraud.

4. Legal Basis for Processing Your Data

We rely on the following legal grounds to process your personal data:

  • Performance of a Contract: To deliver the services and products you have requested.

  • Consent: Where you have provided your consent to receive marketing communications or other optional services.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: To improve our website and services, prevent fraud, and protect the security of our website.

5. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party providers that help us operate our website and deliver services, such as payment processors, email service providers, and web hosting companies.

  • Legal Compliance: When required by law, we may disclose your personal data to law enforcement or government authorities.

  • Business Transfers: In the event of a business sale or merger, your personal data may be transferred to the new owner as part of the transaction.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You have the right to request corrections to any inaccurate or incomplete data.

  • Erasure: You can request that we delete your personal data, where legally required.

  • Restriction: You can request that we restrict the processing of your personal data in certain circumstances.

  • Portability: You have the right to request that your personal data be provided to you or another controller in a structured, commonly used, and machine-readable format.

  • Objection: You can object to the processing of your data based on legitimate interests, direct marketing, or for research and statistics purposes.

If you wish to exercise any of these rights, please contact us at equievolve@gmail.com

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

8. Security of Your Data

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no transmission over the internet or method of storage can be completely secure.

9. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse traffic, and personalise content. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. For more detailed information on the cookies we use, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

equievolve@gmail.com

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